Kova Sports keeps the name, email, phone, booking, and billing details needed to run training. Card numbers are not stored by Kova Sports.
What Kova stores
Kova stores the name, birthday, and contact details you enter, the workouts and bookings on the account, and the waiver you sign. The signed copy keeps the wording you saw, your name, and whether you asked for marketing email, marketing texts, or a media opt-out.
Athletes under 13
An athlete under 13 does not get their own login. A parent or guardian confirms by email before the child's name or birthday is saved. During this trial that confirmation goes only to the Kova test inbox, not to the address typed on the form.
Marketing
Marketing email and marketing texts are separate and start unchecked. Leaving them unchecked means Kova does not add you to those lists.
Text messages
If you check the box next to a phone number, Kova Sports may text appointment reminders to that number. The usual reminder is about 24 hours before the session. A second reminder about 2 hours before is sent only when that reminder is turned on. Texts go to the athlete's phone or the payer's phone, and only when that number has consented.
Reply STOP to opt out. After that, reminders to that number stop. Reply START to allow them again only if you already checked the consent box. Reply HELP for help. Messages are sent between 8:00 AM and 9:00 PM CT. Message frequency follows your bookings. Kova Sports does not sell phone numbers.
Closing your account
You can ask to delete your login in the Kova Sports app under Profile, or on this site under Settings. The request goes to the Kova Sports owner. Kova Sports will complete it within 7 days. The login stays open until then. No email is sent. When it is closed, the name, email, phone, and birthday on that login are removed. Appointments and payments already on file stay with Kova Sports without those contact details. Card numbers are not stored by Kova Sports.
Kova Sports keeps the name, email, phone, booking, and billing details needed to run training. Card numbers are not stored by Kova Sports.
What Kova stores
Kova stores the name, birthday, and contact details you enter, the workouts and bookings on the account, and the waiver you sign. The signed copy keeps the wording you saw, your name, and whether you asked for marketing email, marketing texts, or a media opt-out.
Athletes under 13
An athlete under 13 does not get their own login. A parent or guardian confirms by email before the child's name or birthday is saved. During this trial that confirmation goes only to the Kova test inbox, not to the address typed on the form.
Marketing
Marketing email and marketing texts are separate and start unchecked. Leaving them unchecked means Kova does not add you to those lists.
Text messages
If you check the box next to a phone number, Kova Sports may text appointment reminders to that number. The usual reminder is about 24 hours before the session. A second reminder about 2 hours before is sent only when that reminder is turned on. Texts go to the athlete's phone or the payer's phone, and only when that number has consented.
Reply STOP to opt out. After that, reminders to that number stop. Reply START to allow them again only if you already checked the consent box. Reply HELP for help. Messages are sent between 8:00 AM and 9:00 PM CT. Message frequency follows your bookings. Kova Sports does not sell phone numbers.
Closing your account
You can ask to delete your login in the Kova Sports app under Profile, or on this site under Settings. The request goes to the Kova Sports owner. Kova Sports will complete it within 7 days. The login stays open until then. No email is sent. When it is closed, the name, email, phone, and birthday on that login are removed. Appointments and payments already on file stay with Kova Sports without those contact details. Card numbers are not stored by Kova Sports.