KOVA SPORTS
Help
Short answers for booking, canceling, credits, and billing fees. A coach can update these answers.
How to book
Open Book a session. Choose who the visit is for, then a category, a service, and a time. Sign the waiver when it is shown. A visit already on the account is used first. If none is left, you pay before the visit is confirmed. You will see the total before you pay. If no time is open, choose Request a time and a coach will write back.
How to cancel
Sign in, open the visit, and choose Cancel. Cancel at least 24 hours before the start to get the visit back. Closer than that, the visit is not returned.
Credits
A credit is one visit. Booking uses a credit that covers that class before it asks you to pay. Your credits are listed in Billing.
Billing fees
A card payment adds 3.6%. A bank payment adds 1%. You see the fee before you pay, and the receipt lists it.
How to buy
Sign in, then open Buy. Choose the package or membership for yourself or your child. You will see the total before you pay.
How to log a workout
Sign in and open the plan. Open the workout, enter the weight and reps, and choose Save set. When the workout is done, choose Finish workout. You can add a short video with a set. Keep it under 20 MB.
How to install the app
On iPhone, open this site, tap Share, then Add to Home Screen. Kova opens full screen from the Home Screen. On other phones, open the browser menu and choose Add to Home Screen.
Text the front desk at (817) 790-9933 or email support@kovasportstx.com